How Can We Help?

We're here to assist you with any questions or issues you may have.

Support

Support Options

Live Chat

Chat with our support team in real-time for immediate assistance.

Available 24/7

Call Us

Speak directly with our customer support team.

+971 50 123 4567
9 AM - 9 PM (GST)

Email Support

Send us an email and we'll respond within 24 hours.

Email Us
Response within 24h

Help Center

Browse our knowledge base for detailed guides and FAQs.

Visit Help Center
Self-service support

Submit a Support Ticket

Max file size: 5MB. Supported formats: jpg, png, pdf

Common Issues & Quick Solutions

Recharge Not Received

If your recharge hasn't been received:

  1. Check your transaction history
  2. Verify the mobile number
  3. Wait for 30 minutes
  4. Contact support with your transaction ID
Learn More

Payment Issues

For payment-related problems:

  1. Verify your card details
  2. Check your bank account
  3. Try a different payment method
  4. Contact your bank if needed
Learn More